According to the old wisdom ‘the packaging sells the product’. When taking a purchasing decision, price and product quality are not the only factors that will influence a customer. But packaging can include the service that a retailer provides in addition to the product he sells. Providing a high level of service is crucial to attract new customers and to keep the existing ones loyal. Customer service solutions can make a real difference in providing that bonus which is required for a long-term success.
Challenges